Our Promise to Law Firms

At Realm, we believe in law firms like valued partners, not just transactional customers.

 

When we commit to working with you, we will: 

Aim to help to sustainably grow your firm  

Of our services, we will suggest the one that will benefit you the most in the long-term, not the one that will simply give the quickest result. 

Be committed to inclusion, equality and diversity  

We’re a Disability Confident Committed employer and will always uphold our inclusion, equality and diversity statement.

Be transparent about cost 

We have a simple, clear fee structure, which means there will never be any hidden costs. 

Treat you with respect 

We will be polite and courteous in our dealings with you. 

Be honest and candid 

We will be truthful and frank in our dealings with you. 

Be responsive and keep you informed 

We will never ignore you or take an unduly long amount of time to respond to your queries; in fact, we’ll make sure we keep you well updated, even if there’s little more to update you on than that ‘there’s no news yet’.  

Offer consultative advice  

We will use our expertise to guide you through the recruitment process, provide insight as to market conditions, and do our utmost to steer you through the inevitably difficult parts of the recruitment process, offering options wherever possible.  

Never poach your staff 

We rely heavily on our database of well-engaged individuals, which is always growing, but one way we grow it and service our clients’ needs is through headhunting. By headhunting, we mean phoning people on their work phone or sending them a LinkedIn InMail. We are committed to never headhunting the staff of clients with whom we have agreed terms and a working relationship. 

Be compliant with GDPR 

We speak to all of our candidates before submitting their CV to a law firm so they have full disclosure of whereabouts it is going, removing the risk of GDPR non-compliance. We will never send you the CVs or personal data of any of the individuals we work with unless they have given us their express consent to do so.  

Address complaints diligently 

We will take complaints seriously, by investigating them thoroughly and acting swiftly. 

Remain committed to excellence 

We’re signatories to TEAM’s Charter of Recruitment Excellence.  

Testimonials

"Paula was extremely professional, knowledgeable and a pleasure to work with. She very quickly understood the needs of the business and provided excellent candidates very quickly.

I would not hesitate to recommend her and will certainly work with her again in the future."

– Lucy Hart, Family Solicitor and Director, Sinclair Law

"Duane and Paula at Realm have been enormously helpful and effective in assisting us with recruitment. They have listened carefully to our brief; where appropriate, have suggested alternative solutions; have managed our expectations realistically; and have been very focussed in their selection of the candidates they have offered us for consideration. 

They have clearly briefed the candidates well about us; have followed up interviews promptly, and have been our best advocates to the applicants. The effect of all this is that we have a high success rate for recruitment, so far a high retention rate, and it is an effective and therefore commercial use of our time. 

Overall, Realm provide an excellent, focussed service." 

– Mark Hirst, Managing Partner, Bromleys

"Excellent service received from Kelly at Realm. Thank you."

– Julie Johnson, Business Operations Partner, Morecrofts LLP

"Kelly did a fantastic job of finding us a new private client fee earner.

Great service and communication - I would be definitely recommend Kelly and her team."

– Sarah Clowes, Partner, Clowes & Co Solicitors

"I found Paula on LinkedIn when struggling with a lengthy search to find the right person to bring in to expand our Family Team. Paula was "on it" from the get-go. She took the time to learn about us, what we wanted and most importantly who would fit with our current team culture and ethos.

The dedication she puts into her search is reflected by the high-quality candidates she puts forward. She makes the process from start to finish seamless. Paula is certainly my go-to recruiter and I would highly recommend her to candidates and recruiters alike."

– Carly Colclough, Director, Nowell Meller Solicitors Limited

FIRMS WE'VE WORKED WITH

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