Our Promise to Law Firms

At Realm, we believe in law firms like valued partners, not just transactional customers.

When we commit to working with you, we will: 

Aim to help to sustainably grow your firm  

Of our services, we will suggest the one that will benefit you the most in the long-term, not the one that will simply give the quickest result. 

Be committed to inclusion, equality and diversity  

We’re a Disability Confident Committed employer and will always uphold our inclusion, equality and diversity statement.

Be transparent about cost 

We have a simple, clear fee structure, which means there will never be any hidden costs. 

Treat you with respect 

We will be polite and courteous in our dealings with you. 

Be honest and candid 

We will be truthful and frank in our dealings with you. 

Be responsive and keep you informed 

We will never ignore you or take an unduly long amount of time to respond to your queries; in fact, we’ll make sure we keep you well updated, even if there’s little more to update you on than that ‘there’s no news yet’.  

Offer consultative advice  

We will use our expertise to guide you through the recruitment process, provide insight as to market conditions, and do our utmost to steer you through the inevitably difficult parts of the recruitment process, offering options wherever possible.  

Never poach your staff 

We rely heavily on our database of well-engaged individuals, which is always growing, but one way we grow it and service our clients’ needs is through headhunting. By headhunting, we mean phoning people on their work phone or sending them a LinkedIn InMail. We are committed to never headhunting the staff of clients with whom we have agreed terms and a working relationship. 

Be compliant with GDPR 

We speak to all of our candidates before submitting their CV to a law firm so they have full disclosure of whereabouts it is going, removing the risk of GDPR non-compliance. We will never send you the CVs or personal data of any of the individuals we work with unless they have given us their express consent to do so.  

Address complaints diligently 

We will take complaints seriously, by investigating them thoroughly and acting swiftly. 

Remain committed to excellence 

We’re signatories to TEAM’s Charter of Recruitment Excellence.