Claims Handler

Job Title: Claims Handler
Contract Type: Permanent
Location: Altrincham
Salary: £17,000 - £21,000
REF: 2111
Contact Name: Joseph Shenton
Contact Email:

An award-winning personal injury firm in South Manchester is looking to take on a New Claims Handler. In this role, you will work as part of a small team and assess potential new claims as they come into the business. 

The firm has a strong culture of developing paralegals and trainee solicitors and a strong strategy in place for future growth. What’s more, as a result of its flexi-time system, you will be able to fit your work around your other commitments and enjoy a healthy work-life balance. 

Claims Handler - South Manchester  

The company & role 

  • A specialist personal injury and clinical negligence firm based in one of Greater Manchester’s most popular market towns 

  • You will capture and assess potential new claims, manage the beginning of the client’s claim journey and expectations and allocate new claims to fee earners 

  • You will be dealing with new enquiries over the phone, via email and by post. 

  • The firm has multiple professional accreditations and strong links to the brain injury charity, Headway UK 

  • It also has a vibrant team culture, an active calendar of social events and an excellent location, close to local transport links 

  • Commutable from Manchester, Altrincham, Warrington, Knutsford and Wilmslow 

Added extras and benefits  

  • Flexible working (flexi-time and home working) 

  • Bonus 

  • Generous annual leave and the opportunity to earn extra days (plus Christmas closure) 

The ideal candidate 

  • A law graduate, LPC student or someone who has 1+ years claims handling experience 

  • Will have excellent client care skills 

  • Will have strong written and verbal communication skills 

  • Some experience working within the personal injury sector and/or claims handling sector is preferable but not essential 

  • Will be able to proactively maintain and manage their own workload 

  • Will be able to work within a fast-paced environment 

  • Will be proficient in Microsoft Office, particularly Excel 

  • Some weekend work will be required 

How to apply for this New Claims Handler role  

If this sounds like the job for you, you can apply via this website by clicking ‘Apply’ above.  

Alternatively, to learn more about this opportunity or to register your interest, contact Joseph on 03300 245 606 or email   

Joseph is a Senior Consultant at Realm and specialises in the recruitment of personal injury lawyers. He works with solicitors and fee-earners at all levels matching them with personal injury firms across Manchester and the North West. If you are looking for a new personal injury job, Joseph is ready to help you find the right role. 

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Please note: any references to salary and/or experience in our adverts are intended as a guide only. 

Realm is committed to supporting disabled applicants throughout the recruitment process. Applicants are invited to contact Realm to identify any additional support they might require to enable them to make an application.