Head of Operations

Job Title: Head of Operations
Contract Type: Permanent
Location: Manchester
Salary: up to £50,000
REF: 989
Contact Name: Duane Cormell
Contact Email: duane@realmrecruit.com

A forward-thinking boutique litigation firm in Manchester city centre is looking for a new Head of Operations.  

In this position, you will work closely with the firm’s directors and manage operations across the business. You will work to drive continuous improvement, reduce costs and improve consistency and effectiveness. 

It is a home-based role, so you will enjoy a healthy work-life balance. This is an exciting opportunity for an experienced solicitor to move away from fee-earning and take the next step up in their career.  

Head of Operations – Manchester / remote 

The company & role 

  • An established volume litigation practice with offices in the UK, Ireland & USA 

  • In this role, you will lead the optimisation of operational efficiency across the business and ensure practices remain within the firm’s risk appetite 

  • As part of the firm’s management team, you will lead the claims department to deliver against circa 30,000 cases a year 

  • You will support the Directors in the strategic development, implementation and management of case management processes and technical solutions across the department, from conversion through to billing 

  • Commutable from Manchester, Bolton, St Helens, Preston and Warrington 

Added extras and benefits  

  • Flexible working 

  • Working from home 

The ideal candidate 

  • A Litigation Solicitor with 5+ years’ PQE 

  • Will have a proven track record and systems experience (in particular, knowledge of Proclaim) 

  • Will have experience of managing projects from start to finish in a fast-paced business environment 

  • Will be able to communicate effectively with multiple stakeholders both internally and externally 

  • Will have experience of dealing with risk management 

  • Will be able to quickly understand complex systems and develop ways of improving digital platforms 

  • Will be able to manage the requirements of multiple projects at the same time within tight timeframes 

How to apply for this Head of Operations role 

If this sounds like the job for you, you can apply via this website by clicking ‘Apply’ above.

Alternatively, to learn more about this opportunity or to register your interest, contact Duane on 03300 245 606 or email duane@realmrecruit.com.  

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Please note: any references to salary and/or experience in our adverts are intended as a guide only. 

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