Business Support Apprentice

• Start building a long-term career with clear progression, structured training and ongoing support
• Gain hands-on experience across business support, marketing, technology while completing a recognised AI apprenticeship
• Join an award-winning employer where teamwork, wellbeing and personal development come first

Why Realm
At Realm, we believe happy people drive successful businesses. That’s why we’ve created an environment where people are supported to learn, develop and build rewarding long-term careers.

This is much more than a traditional administration role. You’ll become part of our Business Support team, working across business operations, marketing, technology and recruitment while completing the AI Activator Level 3 Programme.

From day one, you’ll be supported rather than thrown in at the deep end. Through your apprenticeship, alongside mentoring from experienced colleagues, you’ll learn everything from business administration and marketing processes to CRM systems, reporting, business technology and how we use AI to work smarter and continually improve the way we work.

As your skills develop, so will your responsibilities. You’ll gradually take ownership of more projects, contribute ideas to improve how we work and build a career that’s shaped around your strengths and interests.

What you’ll be doing
Business Support

• Producing and formatting professional candidate CVs
• Running business and recruitment reports
• Collating business performance data
• Completing mapping exercises and maintaining business records
• Cleansing CRM data and ensuring information is accurate and up to date
• Updating LinkedIn activity within our performance tracking system
• Supporting basic IT audits and helping colleagues with day-to-day technology queries
• Providing administrative support across the business
• Reviewing AI-supported call handling and identifying opportunities to improve customer experience and internal processes

Marketing & Business Improvement

• Using AI and digital tools to help create LinkedIn posts and marketing content
• Running task and marketing reports
• Assisting with brochures, client-facing documents and promotional materials
• Supporting marketing KPI reporting and lead generation
• Helping produce job adverts
• Looking for smarter, more efficient ways of working by embracing new technology and suggesting improvements

Culture & CSR
You’ll also play an important part in making Realm a great place to work by:

• Supporting our Corporate Social Responsibility initiatives
• Helping organise company social events
• Creating content that showcases our culture and achievements
• Celebrating team successes and promoting Realm as an employer of choice

What else is on offer?

• A recognised apprenticeship with structured learning and practical workplace experience
• Tailored career pathways with regular development conversations
• Ongoing mentoring from experienced colleagues
• Award-winning wellbeing support, including sick pay, a health cash plan, counselling and a health guidance line
• Hybrid working and flexi-time
• Quarterly incentive trips, regular socials and our annual Realmies awards
• Up to 25 days’ holiday plus bank holidays, your birthday off, a duvet day and a full Christmas shutdown
• A genuinely supportive culture where people enjoy working together and many careers have been built over the long term

Who we’re looking for
We’d love to hear from you if you:

• Have excellent attention to detail and take pride in producing accurate work
• Are organised and enjoy keeping things on track
• Are reliable and see tasks through to completion
• Enjoy learning and are curious about new technology
• Like solving problems and finding better ways of doing things
• Have a positive, team-first attitude
• Communicate confidently and professionally
• Have an interest in administration, business operations, marketing, technology or continuous improvement (no previous experience required)

Whether you’re leaving school or college, graduating from university or looking for your first office-based role, we’ll give you the training, encouragement and opportunities to build a successful long-term career.

Want to learn more?
If you’re ready to start building your career, get in touch with our Head of People, Rebecca Hopwood.

📩 rebecca.hopwood@realmrecruit.com

📞 03300 245 606